Shipping Information

All orders are shipped with Canada Post and will have tracking information provided.

Customs/Import Fees
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for shipping delays due to customs.

Delivery Issues
We understand that sometimes life happens. Sometimes packages get lost in the mail, are stolen, or arrive damaged. Unfortunately, Malamoose cannot prevent any of these issues and cannot be held responsible should this happen. If you have any concerns with the delivery of your package, please email and we will be happy to assist you in the best way we can!